Keymaze 700 Trail

Réf: 8162136

FIRST USE

How can I retrieve my sessions so I can use them on a service other than myGeonaute (GPX file)?

If you want to use your sessions on a platform other than Geonaute Software:
1. Select your session from the My Sessions menu.
2. Click on the Export button, then File.

You just need to download this file onto the site of your choice.

SOFTWARE AND APPLICATIONS

Is my Keymaze 700 Trail GPS watch compatible with DecathlonCoach?

The Keymaze 700 GPS watch is not compatible with our DecathlonCoach service. However, you can transfer your sessions to DecathlonCoach by uploading the GPX files of your previous sessions.

In order to find out how to obtain a GPX file from a session on Geonaute Software, please refer to the corresponding question in the FAQs.

Is my Keymaze 700 GPS watch compatible with MAC OS?

None of the Keymaze Geonaute GPS watches are compatible with the MAC OS operating systems.

I don't seem to be able to transfer my data to the Geonaute Software.

1. Make sure you're using the latest Geonaute Software.

2. Check the metal contacts at the back of your watch for signs of corrosion. If they are corroded, clean them with alcohol or vinegar and a cotton swab. Also check that the clip is correctly positioned on your watch.

3. Reinstall product drivers:
3.1 On your computer, go to the Control Panel, System tab, then open the Device Manager.
3.2 Open the Ports tab (COM & LPT) and right click on "STMicroelectronics Virtual COM Port," corresponding to your device and select Uninstall. Your device will no longer be recognised.
3.3 Unplug and then plug in your device; the drivers will automatically reinstall and the following pop-up window will be displayed:
3.4 Check that the product has been properly recognized by the Device Manager.

4 - If you're still experiencing difficulty, please contact one of our support technicians via the "Contact" page at the bottom of this website.

How can I transfer a route created using Geonaute Software to my device?

You can transfer two types of itineraries to your device:
1. Either a session you've already completed using your device:
1.1 Select your session from the My Session menu.
1.2 Click on the Export button, then Device. The software will guide you through the different steps.

2. Or an itinerary created using Geonaute Software :
2.1 In the Preparation menu,click on Route.
2.2 Click on Add a route; you can then draw the route in the GoogleMaps window.
2.3 When you've finished drawing the route, click the Export button, then Device. The software will guide you through the different steps.

3. Either an itinerary that you've retrieved in GPX format:
3.1 In the Preparation menu, click on Route.
3.2 Click on Import route.
3.3 Once you've uploaded your route, click on the Export button, then Device. The software will guide you through the different steps.

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ACCURACY

How can I speed up the GPS signal reception?

Satellite signal reception quality is considerably affected by the surroundings and your movement.
To facilitate reception, we recommend the following during signal detection:
1. Position yourself in an open space away from buildings and trees.
2. Place the GPS watch on a table or on the ground. 3

ANOTHER QUESTION?

Is my Keymaze 700 Trail waterproof?

Your watch has a waterproof index of IPX7. This means that it is designed to withstand heavy downpours, splashing, accidental immersion, but it is not designed for swimming and water sports.

I have lost / broken my heart rate monitor belt / data transfer cable / strap. Where can I get another one?

You can get a heart rate monitor belt, data transfer cable or strap at the Workshop of your nearest Decathlon store.

What should I do if my product's screen freezes?

1. Connect your product to a computer.
2. Keep the Down & Enter buttons pressed down and press Power to put the product into forced update mode.
3. Start Geonaute Software and go to the Equipment tab followed by My Devices.
4. Select your product & follow the update instructions. Your product will then be reset.

Please note: This operation will unblock your product. However it will delete your settings & sessions.

What should I do when the message "An error occurred while downloading the activities" appears on Geonaute Software?

This means that the last session saved was corrupt:
You must therefore select the most recent session on your product and delete it.
Once you have done this, you will be able to transfer the other sessions as usual.

How to calibrate the compass and the altimeter ?
Would you like to contact us? Access the contact form

USER GUIDES

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Need the product manual? Click download.

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